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Questions about a text, or want Santa Wait at your venue? We read every message.

For venues and Santa operators

Tell us the name of your venue, how many Santa chairs you'll run and your dates. We'll reply with next steps.

Or email [email protected]

For families

  • Stop texts: reply STOP to any Santa Wait text.
  • Get help: reply HELP, or email us.
  • Remove your information early: email us the mobile number you used and we'll erase it. It's wiped automatically 48 hours after check-in anyway.
  • Didn't ask for a text? Tell us and we'll look into it.

Company details

Brainiac Digital LLC
Email: [email protected]

Please don't send passwords, PINs or payment details by email.

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We'll reply by email. We only use what you write here to answer you.